1. General Information
At Stirling Auto Parts, all orders are subject to product availability. If an item is not in stock at the time you place your
order, we will notify you and refund you the total amount of your order, using the original method
of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in Canada and United States. Exceptions: We do not ship our products to the following locations:
US Protectorates, Alaska/Hawaii, APO/FPO, Bermuda, Greenland, Mexico, Saint Pierre and Miquelon, South America, Oceania, Central America and Caribbean, Africa, Europe, Southeast Asia, Asia, Middle East
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are
estimates and commence from the date of shipping, rather than the date of order. Delivery times
are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [10]
business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on [Saturdays] and [Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery,
and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
Please confirm the shipping address when checking out your shopping cart. We do not ship to POX, please
use residential address instead to make sure you can receive the package.
Please provide your vehicle information such as Year, Make, Model, Engine when you check out your
shopping cart. We'll use these information to confirm you have ordered correct parts. Once it has been
confirmed, the package will be shipped out within 1 business day.
5. Shipping Costs
Right now we offer free shipping services.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at
Stirling Autoparts
Toll Free: 1-877-488-5058
7. Questions
If you have any questions about the delivery and shipment or your order, please contact us by using the information above.